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Katelyn tells us about the difficult conversation she had with a colleague who touched her inappropriately in the workplace … and why she chose not to escalate to HR. She also tells us how she almost lost her company during the pandemic but instead grew her business 5X over the next three years through the power of social media connection. Most importantly, she tells us why it’s important to be friendly at the Tim Horton’s drive thru. 

Join Cheryl Crumb as she shares wisdom form her career as a trainer, a coach and a guide who works with clients to bring the voice of the customer into their organizations. Machines tend to be predictable and don’t get mad at you, but human beings are unpredictable and emotional.  Producing a cohesive team dedicated to creating an Extraordinary Customer Experience requires rigorous processes, an empowered workforce and enlightened leadership.  This magical combination doesn’t happen by accident… it’s both a top down and bottom up approach.

In this episode, Ken and Russell sit down with Heather Andrews, the dynamic founder of Get You Visible and the Empire Authors Academy. After a successful career in healthcare, Heather made a bold move to pursue her passion for storytelling and founded Get You Visible, a publishing company dedicated to helping individuals share their unique stories with the world. Heather's belief that everyone has a story worth telling is at the heart of her work, and she has empowered countless authors to bring their narratives to life.

While Ken is out of town, Russell takes the reins and sits down with Alison Geskin, Founder and CEO of The Art of Strategy. Alison is a globally recognized leader in strategy, organizational development, and people performance. Her innovative approach to connecting strategy with people development has consistently driven powerful performance and positive outcomes for organizations worldwide. In this episode, Alison talks about her work in practically supporting strategic change with the 'how' and not simply the 'what'. She also shares one of the most difficult conversations she experienced as an executive—one that may resonate with many leaders. She also adds a bit of humor by referencing imaginary spinach on Russell’s teeth to highlight a crucial learning point 'Clear is Kind'. Want to know what that’s all about? Tune in to find out!

Join cohosts Russell Stratton and Ken Cameron for their 100th addition and really looking forward to this special conversation today as a discussion with returning special guests Marcy Fortnow, Meridith Grundei from Grundei Coaching, and Jonathan White from Hiro Studio.

In this episode, Ken and Russell are joined by the dynamic Adam Kolozetti, Co-Founder of Enta Solutions, self-proclaimed Culture Ninja, and host of the Culture Hack podcast on YYC Business.