Join Cheryl Crumb as she shares wisdom form her career as a trainer, a coach and a guide who works with clients to bring the voice of the customer into their organizations. Machines tend to be predictable and don’t get mad at you, but human beings are unpredictable and emotional.  Producing a cohesive team dedicated to creating an Extraordinary Customer Experience requires rigorous processes, an empowered workforce and enlightened leadership.  This magical combination doesn’t happen by accident… it’s both a top down and bottom up approach.

In this episode, Ken and Russell sit down with Heather Andrews, the dynamic founder of Get You Visible and the Empire Authors Academy. After a successful career in healthcare, Heather made a bold move to pursue her passion for storytelling and founded Get You Visible, a publishing company dedicated to helping individuals share their unique stories with the world. Heather's belief that everyone has a story worth telling is at the heart of her work, and she has empowered countless authors to bring their narratives to life.

While Ken is out of town, Russell takes the reins and sits down with Alison Geskin, Founder and CEO of The Art of Strategy. Alison is a globally recognized leader in strategy, organizational development, and people performance. Her innovative approach to connecting strategy with people development has consistently driven powerful performance and positive outcomes for organizations worldwide. In this episode, Alison talks about her work in practically supporting strategic change with the 'how' and not simply the 'what'. She also shares one of the most difficult conversations she experienced as an executive—one that may resonate with many leaders. She also adds a bit of humor by referencing imaginary spinach on Russell’s teeth to highlight a crucial learning point 'Clear is Kind'. Want to know what that’s all about? Tune in to find out!

Join cohosts Russell Stratton and Ken Cameron for their 100th addition and really looking forward to this special conversation today as a discussion with returning special guests Marcy Fortnow, Meridith Grundei from Grundei Coaching, and Jonathan White from Hiro Studio.

In this episode, Ken and Russell are joined by the dynamic Adam Kolozetti, Co-Founder of Enta Solutions, self-proclaimed Culture Ninja, and host of the Culture Hack podcast on YYC Business.

Ken Cameron and Russell Stratton are back together co hosting again after what seems like forever and we need to F**ing talk to Judith Virag, after building a successful career within the corporate world as an executive assistant at corporations such as Citibank, PriceWaterhouseCoopers and the Calgary Flames took a leap of faith and her residential and commercial cleaning company Clean Club Calgary.

In this episode I need to talk f***ing talk to Brad Smith of Stellar Insight Inc. Brad is a business growth consultant, CEO and executive coach facilitator for strategic thinking planning and R&D.  Brad is interested in working with CEOs and companies who are ambitious, curious and courageous enough to want more insight for their company and more sales with less effort, companies poised for significant growth, executive culture, animated for success for leaps of magnitude, and executive effectiveness.

Rebecca is the VP of operations at FMO media out of Atlanta and steers the helm of operations at FMO Media with an eagle eye for efficiency and a maestro’s touch in digital strategy. She's the backbone of the production and marketing teams, pioneering systems that transform challenges into seamless workflows. When she's not innovating the next big thing in marketing automation, Rebecca cherishes life in rhythm with her husband, their two Shiba Inu rescues, Kit and Kuma, and Blue, the cat with eyes as deep as the ocean.

Liz Weber is a speaker and the author of 'Something Needs to Change Around Here' and 'What Women In Leadership Need to Stop Doing'.

Erin is a business and leadership success coach.  She’s got over 20 years of hands-on experience. She’s got a portfolio spanning 40 industry lead brands in global companies. Erin‘s leadership skills have transformed mindset, elevated brand profiles and driven unprecedented performance, all while fostering, authentic and respectful relationships. And as you know, that’s the core of our podcast and that’s why we’re excited to chat with Erin.